Cancellation & Refund Policy

All orders are fulfilled immediately upon receipt, therefore TruStone Healing Crystals does not honor cancellations,  you may need to wait until you receive your order to initiate a return/refund.

If you are unsatisfied with your purchase, you may return the item(s) within 15 days of receiving the order. Please e-mail me at and include a photo of the item as well as the reason for your return.  All eligible refunds minus shipping fees associated with returning the item will be applied to the original payment method. Refunds take up to 10 days to process.

 Please note the following exceptions to our return and exchange policy:

  • Damaged items and items damaged through normal wear and tear are not eligible for return.

 Additional Questions? Please contact